Contact us

We understand how important it is for you to receive your order on time, and we’re here to help!

Once your order is placed, you will receive a confirmation email along with a tracking number as soon as your package is dispatched. You can use this tracking number to monitor the status of your shipment at any time.

Please note that delivery times may vary depending on your location, shipping method, and any unforeseen delays such as weather conditions, courier issues, or public holidays.

If your order has not arrived within the estimated delivery time, we kindly ask you to:

• Check the tracking status using the link provided in your email.

• Ensure that your shipping address was entered correctly.

• Look for any delivery attempt notifications left by the courier.

If you've checked all of the above and still haven't received your order, don’t worry — our support team is here to assist you. Please reach out to us via Email or WhatsApp, and we’ll make sure to resolve the issue promptly and keep you informed every step of the way.

Your satisfaction and trust mean everything to us. Thank you for your patience and continued support!

We always strive to ensure your order reaches you as quickly and smoothly as possible. However, please note that deliveries are typically not made on national or public holidays, as most courier services observe these days as non-operational.

If your order is placed just before or during a public holiday, there may be a slight delay in dispatch or delivery. Rest assured, our team and delivery partners will prioritize your order and resume shipping on the next working day.

We truly value your understanding and patience during these times. Our goal is to provide you with a seamless and satisfying shopping experience, and we’re always here to help if you have any questions or concerns.

For any urgent assistance, feel free to contact our support team — we’re happy to assist you!

Yes, we proudly deliver to all pin codes across India.

Our wide-reaching delivery network ensures that your order reaches you no matter where you are located — from major cities to remote areas. In rare cases where direct home delivery is not available due to courier service limitations in certain regions, you can still receive your package by collecting it from the nearest courier office or warehouse in your area.

We will keep you informed with all necessary details, including tracking information and pickup instructions to ensure a smooth and hassle-free experience.

Your convenience and satisfaction are our top priorities, and we are always here to support you at every step of your shopping journey. If you need any assistance, feel free to reach out to our customer care team — we’ll be happy to help!

As most of our products are custom-made with special care and attention, they typically require 3 to 5 business days for production before being shipped. This ensures that every order meets our high-quality standards and is personalized exactly as you requested.

Once your order is ready, we prioritize fast and reliable shipping to get it to you as quickly as possible. While next-day delivery is not available for all orders due to the customization process, we do offer urgent shipping options once the product is ready.

We truly appreciate your patience and understanding. Every order is crafted with love and dedication, and we promise it's worth the wait! For any specific delivery requests or time-sensitive orders, feel free to contact our support team — we’re always happy to help.

While a signature is not always required, we do recommend having someone available at the delivery address to receive your order, especially for customized or valuable items.

If no one is present at the time of delivery, the courier may:

• Leave the package in a safe place (depending on local policies),

• Attempt a redelivery, or

• Ask you to collect it from the nearest courier office or delivery center.

To ensure a smooth delivery experience, we advise providing clear delivery instructions when placing your order. If you have any special requests or need help coordinating your delivery, our support team is always happy to assist.

Your satisfaction and peace of mind are important to us, and we’ll do everything we can to ensure your order reaches you safely and conveniently.